Our success is your success!
We are here to help your dental practice grow, thrive, and collect every insurance dollar that is owed to you.
Dental Practice Support Service
Remote Billing Services
Remote billing services include daily claims submission, remote payment entry, insurance AR maintenance and cleanup, and staff support.
Daily insurance claims submission
Daily insurance claims submission with all attachments, and custom narratives. Get your claims paid the first time, nearly every time.
Daily remote payment posting
All payments are posted within 48 business hours of receipt. All zero pay claims will be handled on the spot, avoiding prolonged payments, and your ledgers will be far more accurate without the interruptions that happen at the front desk.
Insurance AR cleanup and maintenance
Insurance AR cleanup and maintenance we have a goal of keeping your insurance aging over 60 days under 10%. An insurance AR phone call takes an average of 20 minutes, and is tying up your phone lines. All insurance claims will be called on every 14 days, once they have gone over 30 days past due, keeping your collections high and your insurance AR low.
Staff support
Staff support allows your team to call us anytime during the work day with questions regarding insurance. Whether it be a coding question, seeking advice on attachments, or navigating an EOB, we are here to help you and your team understand insurance.
Fee Schedule Negotiations
With fee schedule negotiations we negotiate on behalf of your dental practice with your contracted insurance networks to agree upon improved reimbursement rates. We also include curation of a combination of insurance contracts that will get you the highest reimbursement for each individual company. Direct contracts do not always pay as much as umbrella plans, so you may be blocking much higher fees from applying for your practice.
At Dental Success Services
Our purpose is to help dental practices boost production, build a patient base, and collect at the highest rate possible. Our remote dental billing services will take the stress of check entry off your front desk staff, and give them the ability to sell treatment and fill your schedule. Remote billing greatly decreases the billing errors that drive patients out of your practice, so your dental chair will stay full with happy clients.
Contact us for a free consultation
Welcome to Dental Success Services! My name is Mary Hennessy. I am here to help dental practices grow to their full potential, and to get insurance funds in your pocket as quickly as possible.
Over the last 20+ years spent in the dental industry, I have worked in almost every position in the practice setting. I have been a dental assistant, led a Revenue Cycle department for a privately owned DSO, overseen all business aspects of dental practices, helped offices grow from struggling startups to thriving million-dollar practices, and have done extensive billing training with two of the top remote billing services in the country.
During my dental career, I have seen time and time again that dental staff struggles with understanding finances. From missed treatment opportunities, to billing inefficiencies, dental practices are leaving too much money on the table. So I developed a company focused on helping practices grow financially, and collect every insurance dollar that is owed to them.
My goal is to teach dentists and dental staff how to identify opportunities with dental billing, assure staff is collecting the entire patient portion at the time of service, and to educate your team on everything needed to assure payment from the insurance companies.
Our offsite billing service allows dental office staff more freedom to present accurate treatment plans, fill the ever-fluctuating clinical schedule, and eliminates payment posting errors.
The struggles you are facing in your business are not unique to you, they are the same struggles seen in every dental practice across the country, and they have solutions.
Dental Success happens when dentists can focus more on providing excellent dental treatment, and worry less about the everyday pain points that all dental offices struggle with.